Flowers And Gifts International Delivery
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Customer Service - a flower delivery service that exceeds your expectations


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Browse our full range of fresh flowers, dried flowers & gifts, just select the destination country...

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Click here to see why Flying Flowers was a winner!

In short, your satisfaction is of the utmost importance to us, we pick and pack only the freshest flowers, we deliver only the highest quality gifts. In the majority of cases the flowers for your chosen gift await your order from the field in which they were planted! If your flowers do not arrive in perfect condition by the date that we confirm please do not hesitate to email us.

Our Customer Service Guarantee
  • We will provide you with clear, honest and complete information on the exact content of the gifts we offer - along with an all-inclusive price (NO HIDDEN CHARGES).
  • We will clearly identify our company's name and street address, along with our telephone numbers, fax number and e-mail address. All are available for both ordering and customer service.
  • We will provide secure online ordering facilities, along with clear printable order forms suitable for mailing or faxing, or for organising an order before calling. We understand that some customers prefer to order this way.
  • We will clearly maintain a detailed customer order history to facilitate the handling of queries should they arise.
  • We will respond immediately to any inquiries, and we reserve the right to ask for the opportunity to resolve complaints or remedy problems on behalf of our customers and the receivers of their gifts.
  • We will promptly advise you if a response to an inquiry is delayed due to the need for additional investigation.
  • We will attempt to resolve any problems concerning our products or service to the best of our ability, and with fairness and courtesy.
  • We will honour any requested name or address changes promptly.
  • Click here for an order form that you can fax or mail to us with your AUS $ cheque / money order payment. Of course for credit card orders you can use our secure online server by selecting your required delivery destination on the left...or alternatively call us on FreeCall 1800 677 799.

    Click here to see our latest brochure / newsletter... sometimes even before it's hot off the press!

    Click here to see our hamper brochure full of gift ideas for everyone...

    © 2006 Flying Flowers Pty Ltd
    3a Sleeman Close, O'Connor, Western Australia 6153
    Phone: +61 89314 2800 Fax: +61 89314 2822
    Email: flowers@flyingflowers.com.au
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    Our online flower delivery site is nurtured and cared for by Flying Flowers staff.